FAQ - frequently asked questions...

Q1: How long will it take for me to receive my order?

A1: Orders will be processed within 2-5 business days. During busy seasons or new collections, processing may take a little longer. Once your order ships, you'll receive tracking information via email.

Q2: Can I change or cancel my order?

A2: If your order hasn't been processed yet, we're happy to help make changes or cancel your order. Once your order has been processed, we're unable to make changes.

Q3: What if my order arrives damaged or incorrect?

A3: We're so sorry! Please reach out within 7 days of delivery with your order number and a photo of the issue.

Q4: Do you accept returns or exchanges?

A4: As a small business, we do not accept returns or exchanges. However, if there's an issue with your order, please don't hesitate to reach out. We're always happy to help!

If any of your questions aren't answered above, please reach out to us via the contact form. 

Thank you for supporting our small business! ♡